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Please be aware that Maruti Suzuki India Ltd. (MSIL) name, brand, and reputation may periodically be misused by unauthorized persons to publish fake news articles , links, and websites. MSIL shall not be responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained in other fake websites or links in its name. While the information contained within that fake websites may be periodically updated, no guarantee is given that the information provided in this website is correct, complete, and up-to date. Such websites may include links providing direct access to other internet resources including websites. Such links and websites do not constitute an endorsement by Maruti Suzuki India Limited.

The actions of these unauthorized persons are not associated with MSIL and, as such, MSIL is not responsible or held liable for the consequences ,direct or indirect loss or damage of any of these fraudulent activities such as ;launch unauthorized marketing links , fundraising, and/or investment campaigns; or engage in other fraudulent schemes, such as illicit recruitment activities, to gain money and/or collecting confidential/Personal information etc as well as to deceive, misinform, or otherwise cause harm to individuals and businesses. The use of such fake websites and/or links can link to other websites, are not under the control of Maruti Suzuki India Limited and it has no control over the nature, content, and availability of those sites.

Communicate only with MSIL's authorized website ,emails and domains.

If you have any questions about the above and/or would like to make us aware of any suspected unauthorized activity involving MSIL, please contact us at or call us at 1800 102 1800.

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Vehicle within standard warranty

2 years or 40 000 km from date of sale Whichever comes earlier. Terms and Conditions apply.

For vehicles having Extended Warranty

CCP with 2 year Validity

For vehicles without having Extended Warranty


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What is Customer Convenience Package?
Customer Convenience Package (CCP) is a coverage provided by Maruti Suzuki India Limited (“Maruti Suzuki”) which covers repair/replacement cost of engine or its allied part(s) which gets damaged owing to issues/ defect arising due to water entry causing hydro lock or failure of engine parts and/or due to use of adulterated fuel (“Incidents”), which are not covered under warranty or extended warranty. CCP can be purchased within 9 months or 40,000 Km from Date of Sale.
How many CCP plans does Maruti offers?
Currently Maruti Suzuki offers CCP plans for a year in 3 options – i) CCP hydro which covers hydrostatic part failure; ii) CCP fuel which covers fuel adulteration failure; and iii) CCP plus which covers both hydrostatic failure and fuel adulteration failure.
What are the packages available under CCP?
CCP Package will be available in 9 types : i) CCP Gold - valid up to 20 000 km or 12 months (Hydro, Fuel, Plus) ii) CCP Platinum - valid up to 40 000 km or 12 months (Hydro, Fuel, Plus) iii) CCP Royal Platinum - valid up to 60 000 km or 12 months (Hydro, Fuel, Plus)
How much will the CCP for my car cost me?
The cost of CCP varies with every model variant. You can get an estimated cost for customer convenience package on the Maruti Suzuki Service web page official website of Maruti Suzuki under the tab Services.
For CCP claims, can I only visit the dealership from where I purchased the car/policy?
No, as long as you visit any authorized Maruti Suzuki Dealer Service Centre, you can claim repairs under CCP at any dealership, in any location across India.
What is the Customer convenience package coverage applicability timelines?
a. If CCP is purchased within 15 days of the vehicle sale invoice date - Benefits can be availed for 12 months from purchase of the CCP. b. If CCP is purchased after 15 days of the vehicle sale invoice date - Benefits can be availed after completion of 90 days of purchase of the CCP for 12 months. Kindly note that the eligibility period is duly mentioned in the certificate and claims would be accepted during the said timeline.
Are the consumables like engine oil, coolant covered under CCP in case of breakdown?
Consumables like Coolant, Engine oil address failures/damage arising solely out of water entry in the engine or failure of engine parts due to use of adulterated fuel shall be covered under the CPP. However, discretion of Maruti Suzuki shall be final and binding in this regard.
In event of a breakdown, what should a customer do ?
Immediately take all steps necessary to minimize the extent of loss. The customer must bring the vehicle without delay, to the nearest MSIL authorized workshop at his own cost to effect repair and to apprise the workshop about the CCP. Customer should also authorize the workshop to inspect the vehicle by dismantling requisite parts and establish the cause of breakdown/concern.
Can CCP be cancelled once purchased
If the CCP is cancelled, the amount paid shall stand forfeited.
Can CCP be purchased if I do not have an extended warranty on my vehicle.
CCP can be purchased when the vehicle is within primary warranty with extended warranty as well as without extended warranty.
What is N-EW CCP?
N-EW CCP is No – Extended warranty Customer Convenience Package, i.e. customers who have not purchased extended warranty can buy N-EW CCP. N-EW CCP can be purchased within 9 months or 40,000 Km from Date of Sale.
Can CCP and N-EW CCP be renewed?
Yes, CCP and N-EW CCP can be renewed till vehicle is in warranty (24 months or 40,000 Km from Date of Sale).
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